Here's a little informal suggestions to DBS, let's see if next few weeks, the action is taken:
'Hi there, i've been staying in Ubi Ave 1 Blk 342 to 352 cluster for more than 10 years. But it seems that there is an inconvenience to getting an ATM, as the nearest is at the Central.
Although it is a walking distance, i believe for those who don't drive, it will still be a hassle to walk a good 15 to 20 mins to the central to get the POSB Bank's ATM each time.
Likewise, if i have to go to the bank/ATM/Deposit machines, i will rather drive than to walk a distance and perspire, so you can see for those who don't drive and need to walk, it's a hassle.
Taking a bus 1 to 2 stops is also a waste of time and money, just to intentionally go to the ATM.
My strong suggestion in mind over the years is that if possible, please install an ATM and Cash Deposit at the cluster of Blk 342 to 352 as this cluster is the end of the residential HDB area, which the rest of the parts are all industry area.
Thank you for your time, and i sincerely hope that this suggestion could be implemented, for the convenience of everyone in the area'.
Regards,
Kenray
_______________________________________________
A reply on the day itself;
Dear Mr Tan
Thank you for taking the time to provide us with your valuable feedback and suggestion.
We have forwarded your suggestion to the relevant unit and rest assured that it would be taken into consideration in their ongoing business review to enhance our service to customers.
Yours sincerely
Rena Leong
Manager
Customer Care & Feedback Management
Consumer Banking Group
___________________________________________________
Let's see what will happen.....
